Privacy Policy

Effective Date: 01.12.2024

At Saharanpur Crafts, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our e-commerce website. Please read this policy carefully. By using our website, you agree to the terms outlined here.

1. Information We Collect

We may collect the following types of information when you use our website:

a. Personal Information

• Name

• Email Address

• Phone Number

• Billing and Shipping Address

b. Payment Information

• Details necessary for processing payments (e.g., credit/debit card details).
  We do not store card details on our servers. All transactions are processed securely through trusted third-party payment gateways.

c. Non-Personal Information

• Browser type, operating system, and device details.

• IP address and geographic location.

• Browsing behavior on our website (e.g., pages visited, time spent).

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders.

• Communicate with you regarding your purchases, offers, and updates.

• Enhance user experience and improve our website.

• Comply with legal requirements.

3. Sharing of Information

We do not sell, rent, or trade your personal information. However, we may share your information in the following cases:

a. Service Providers

We share information with third-party service providers for:

• Payment processing

• Shipping and delivery

• Email and marketing services

b. Legal Requirements

We may disclose your information if required by law or in response to legal proceedings.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Provide a personalized browsing experience.

• Analyze website traffic and user behavior.

You can control cookie preferences through your browser settings.

5. Data Security

We implement robust security measures to protect your information from unauthorized access, alteration, or disclosure. However, no online transmission is entirely secure. Please share sensitive information at your discretion.

6. Your Rights

As an Indian user, you have rights under the Information Technology Act, 2000 and related rules, including:

• Accessing and updating your information.

• Withdrawing consent for data processing.

• Requesting deletion of your data (subject to applicable legal requirements).

To exercise these rights, contact us at [lakrikala@gmail.com].

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website. Continued use of our site signifies acceptance of any changes.

9. Contact Us

If you have questions or concerns about this Privacy Policy, reach out to us at:
Saharanpur Crafts
[Mehandi Sarai , Saharanpur - 247001]
[saharanpurcrafts@gmail.com]
[+91-766-822-1594]

This Privacy Policy complies with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 under the IT Act, 2000.