Terms and Conditions

Effective Date: 01.12.2024

Welcome to Saharanpur Crafts. These Terms and Conditions govern your use of our e-commerce website ("Website") and the purchase of products from us. By accessing or using the Website, you agree to abide by these Terms and Conditions. If you do not agree, please refrain from using the Website.

1. Definitions

• "We," "Us," "Our" refers to Saharanpur Crafts.

• "You," "User" refers to the customer or any person using the Website.

• "Products" refers to the items listed for sale on our Website.

2. Eligibility

• You must be at least 18 years old or have parental/guardian consent to use the Website.

• By placing an order, you confirm that you have the legal capacity to enter into a binding contract under Indian Contract Act, 1872.

3. Account Registration

• You may need to register for an account to access certain features.

• Ensure that your account details are accurate and up to date.

• You are responsible for maintaining the confidentiality of your login credentials.

4. Products and Pricing

• All products are subject to availability.

• Prices are inclusive of applicable taxes unless stated otherwise.

• We reserve the right to modify prices and discontinue products without prior notice.

5. Orders

• Orders are considered confirmed only after payment has been received.

• We reserve the right to cancel orders due to stock unavailability, pricing errors, or any unforeseen issues. In such cases, you will receive a full refund.

6. Payment

• Payments can be made via [list payment methods such as credit/debit cards, UPI, net banking, etc.].

• All transactions on the Website are secure and encrypted.

7. Shipping and Delivery

• We deliver across India. Delivery timelines depend on your location and availability of courier services. Min time for dispatch is 1 day and maximum time for dispatch is 1 week .

• Delivery charges, if applicable, will be mentioned at checkout.

• Saharanpur Crafts is not responsible for delays caused by external factors such as weather, strikes, or logistics issues.

8. Returns and Refunds

• Returns are accepted within [mention days] of delivery, provided the product is unused, undamaged, and in its original packaging.

• Refunds will be processed to the original payment method within [mention days].

• Products customized as per user requirements are not eligible for return or refund.

9. Intellectual Property

• All content on the Website, including images, text, and designs, is the property of Saharanpur Crafts or its licensors.

• Unauthorized use, reproduction, or distribution of any content is prohibited.

10. Limitation of Liability

• Saharanpur Crafts shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Website or purchase of products.

• Our maximum liability will be limited to the value of the product purchased.

11. Governing Law and Jurisdiction

• These Terms and Conditions are governed by the laws of India.

• Any disputes will be subject to the exclusive jurisdiction of the courts of Saharanpur, Uttar Pradesh.

12. Amendments

• We reserve the right to modify these Terms and Conditions at any time. Changes will be effective once posted on the Website.

13. Contact Us

For any queries, please contact us:

• Email: lakrikala@gmail.com

• Phone:+91-800-60-66888

• Address: Mehandi Sarai , Saharanpur - 247001